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FAQ'S

Production Times

On a regular basis our production time is approx 2 weeks. Depending on our work load you may receive your order before this time frame, but if for any reason we see that it would be longer we will contact you at the email address you gave us at checkout.

Shipping Methods

We typically use USPS as our shipping provider. If we find it necessary we may use an alternate provider. All domestic shipment will include insurance to protect your order. If for any reason there was damage done in shipment Born to Bling Boutique will work with you to resolve this issue the best we can.

International Shipping 

We are pleased to let all of our International clients know that we DO ship Internationally! Our International shipping provider is also USPS and once it reaches your country your local post office will take over the shipment. We usually ship our International packages First Class with NO insurance, so if you would like to upgrade or add insurance please let us know prior to purchase.

Swarovski Upgrades

All of our items are made with a great alternative to the Swarovski crystals. We do this to keep cost down for our clients. With this being said we can upgrade your order to the Swarovski crystal for an additional charge, you would need to email us for that upgrade information. How we explain the difference in the Swarovski crystal vs our NON Swarovski crystal is as followed:

Swarovski crystals are equivalent to diamonds

and

NON Swarovski crystals are equivalent to CZ's

Cancellations

Born to Bling Boutique has the right at any time to cancel an existing order or to refuse future orders at any time. 

Custom Orders

We LOVE doing custom orders. If you have an idea, big or small, feel free to email us the details and we will send you a detailed quote an proceed from there! Let you mind go wild!!!

What qualifies a Custom Order? Any order of an item that is not pictured or been done before by Born to Bling Boutique!

ALL CUSTOM ORDERS ARE FINAL! THERE ARE NO RETURNS OR EXCHANGES WITH ANY CUSTOM ORDER! 

Wholesale

We do offer our items to be wholesaled by other Boutiques. If you are interested in this please fill out the Wholesale Vendor Form and we will be in touch with you.

Returns/Exchanges

Due to the nature of all of our items being made to order, our Boutique does not accept returns. Exchanges MAY be available depending on the item and situation and we must be contacted within 5 days of receipt of the order for this to even be considered. Born to Bling Boutique will assess these as a situation arises. If we decide that an exchange may be appropriate, shipping the item to us will be on the purchaser as well as a 25% restocking fee. After we receive the item and determine it to be unused the exchange will proceed. If we find the item to be used at all that was not previously disclosed we will reject the exchange and the buyer is responsible for paying to have the item shipped back to them.

Damage

If your item has been damaged within the first 30 days of receiving it, Born to Bling Boutique will determine to repair the item or replace it. If we find the damage to be from faulty use or improper care, repairs/replacement will be completed for a charge.

Privacy

Any and all of your personal information is kept private within Born to Bling Boutique. We do not and will not sell, share or report any information to anyone outside of our Boutique unless legally obligated to do so.

Care Instructions 

Blinky & Bottle Care

Wash in warm water, using a soap of your choice.  Place a dollop of soap on the Blinky, bottle, or other crystallized item from B2B.  Then use a bottle brush to scrub your items clean.  Rinse thoroughly of all soap, the dry with a towel of your choice.  If you feel your item needs to be "shined" use a bit of isopropyl alcohol on a Q-tip or rag to reshine your item!  If you are wanting to use a sanitizing system we suggest using a light system vs a steam, as the steam can soften the adhesive.  

Lace Tops:

HAND WASH!!! If you purchase a crystallized lace top or onesie, you may notice your crystals trying to come off.  Turn the garment inside out and run a warm iron over the area.  As the lace is not solid, the crystals have little to adhere to.

Ruffled Dresses, Tops, or Pants:

Wash these item on gentle, hang to dry, and once dry place them in your dryer for a few minutes (5 or so) to fluff the ruffles.  If you notice your crystals trying to come off, turn the garment inside out and run a hot iron over that area!

***Disclaimer***

Our items are novelty items. We strictly use non toxic glue for the safety of our clients!!! All of the rhinestones placed on our items are glued by hand and are secured well but we cannot guarantee that any of the rhinestones will not come off. We recommend that our items be used with adult supervision and that if you see your child picking at or chewing on the rhinestones to discontinue use. Proper care for our items would be to not dishwash, microwave, or boil, and wash by hand with cool soapy water. Do not soak these items and dry them thoroughly. If dropped this can also cause rhinestones to become loose. If not taken care of properly rhinestones will come off. 

We have used these items on our own children here at Born to Bling Boutique with no harm to their well being or any other problems. Buyer is fully responsible for any incidents that may occur while in use.

 

 

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